FAQ & HOUSE RULES

Everything you need to know.

Location, parking, what to bring, what to expect, and how we do things at The Bamboo Room. We want your first visit to feel easy and your fifth to feel like home.

BOOK A TABLE WITH US
WHERE TO FIND US

Location & Parking

ADDRESS

6115 Camp Bowie Blvd, Suite 144
Fort Worth, TX 76116

HOURS

Monday-Friday: TBD
Saturday: TBD
Sunday: TBD

 

Parking is available in any parking spots in front of our building or in the parking lot in the back.

FREQUENTLY ASKED QUESTIONS

The answers you’re looking for.

  • Do I need to know how to play mahjong to come?

    Not at all. Complete beginners are welcome at open play sessions and we'll pair you with experienced players. Our Mahj 101 class is perfect if you want a proper introduction before your first open play visit.

  • What forms of payment do you accept?

    We are a credit and debit card only venue. We do not accept cash. All bookings are paid in advance online.

  • What is your cancellation and rescheduling policy?

    All sessions are paid in advance and non-refundable. However, you may reschedule any session within 6 months of the original purchase date. No-shows forfeit their session with no credit. Prepaid packages are valid for 6 months from purchase.

  • What if my group is short a player?

    No problem — we'll seat you with other players to complete your table for open play sessions. Just let us know when you book.

  • Can I bring food or drinks?

    [Policy TBC — e.g. light beverages available in-house, outside food/drink policy, BYO wine option for private events, etc.]

  • Is The Bamboo Room accessible?

    [Accessibility details TBC — step-free access, seating accommodations, etc.]

  • Do you have private event packages?

    Yes — from a reserved table for four to a full room buyout. See our Events & Packages page for full details.

  • Do you have memberships?

    We do. Members get priority booking, discounted sessions, exclusive events, and retail perks. See the Memberships page for tiers and pricing.

House Rules


The Bamboo Room is designed to be a welcoming, focused, elevated experience. A few ground rules help us keep it that way.

  • No Cell Phones on the Gaming Floor

    Phones stay off or silenced and out of sight while at the tables. Step to the lounge area for calls or texts. We're here to play.

  • No Children Under 10

    The Bamboo Room is an adult-focused environment. Children under 10 are not permitted on the gaming floor. We want every guest — and every table — to have a great experience.

  • Card Payments Only

    We are a cashless venue. Credit and debit cards only. All sessions are booked and paid in advance.

  • Respect the Table

    We welcome players of all levels. Patience and kindness at the table are non-negotiable. We reserve the right to ask guests who are disruptive to leave.

  • Please Arrive on Time

    Sessions start on time. Late arrivals may not be seated if the session has begun. No-shows forfeit their session without credit.

  • Private Events

    All private events require advance booking and a deposit. Décor, outside vendors, and catering subject to prior approval. See our Events page for details.

Still Have a Question?

We're happy to help. Reach out and we'll get back to you quickly.